Service Development Manager

Skycom Tehran

Posted Over a month ago

Job Description

Responsibilities: • Complete the service sales targets for the customer group or area under his / her responsibility according to the customer needs and the service provisioning capability of company. • Customer Relations Management (CRM): Be responsible for customer relations maintenance to customer. • Customer Requirement Acquisition (CRA): Collect and analyze customer requirements, provide customized service solution. • Competitive Market Intelligence (CMI): Organzie and coordinate relative resource, Mark out and analyze competitive market. • Service sales support and delivery management (SSSD): Support relative service sales project and manage service delivery, keep high level delivery quality. • After-sales service supervision (ASS): Take charge of after sales service supervision.

Requirements

Requirements: • Bachelor degree or above in telecommunications, electrical, computer engineering or relevant area. • At least 3 years experience of working and 2 years sales experience. • Background knowledge of telecommunication products such as switch, wireless, transmission equipment, etc. • The use of computer programs for: Microsoft word, Excel, PowerPoint, Email. • Direct experience in telecom industry is an advantage.

Employment Type

  • Full Time

Details

Employment type

  • Full Time

Educations

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