● Support and troubleshooting of computer and software systems (+A).
● Set up and troubleshoot office machines (printers, scanners, etc.).
● Document the instructions and procedures and acquire knowledge of the FAVA service area.
Requirements
● Familiarity with Microsoft services management (MCSA and MCSE0).
● Familiarity with network concepts (+Net).
● Familiarity with Cisco and Mikrotik equipment (CCNA and MTCNA).
● Familiarity with VoIP systems management, preferably CUCM.
● Getting to know information support solutions.
● Ability to do group work.
● Ability to communicate effectively.
● Having at least three years of work experience.