
Job Description
Maersk Line Iran is looking for Senior Sales Executives for its operations in Tehran. Objective: • To deliver volume and yield targets of his/her own while remaining focused on relationship building • To manage sales pipeline, segmentation and accurate forecasting • To monitor performance against targets and take corrective action where necessary • To own develop his/her allocated customers Major Responsibilities: Sales Process • Manage the selling process to external customers, including pricing contract negotiations • Pro-actively search, qualify, develop and engage into new customer relationships • Identify account needs, opportunities and key buying factors for existing customers and formalize those into account plans and strategies • Ensure full penetration into and mapping of customer organization • Seek to continuously improve customer satisfaction • Ensure adequate update of Maersk IT Systems for which s/he has responsibility Customer Relationships • Own the overall customer relationships for existing customers, as well as potential new customers • Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers) • Effectively handover to Customer Service, Operations, Finance etc for terms and conditions agreed with customers in their contracts Post Sales Support • Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures • Provide service support and claims resolution for extraordinary issues
Requirements
Maersk Line Iran is seeking individuals with: • Result orientation • Best practice sales process knowledge (e.g. account planning, contract negotiations) • Strong Customer knowledge • Good market and product knowledge • Ability to approach prospects for new accounts or opportunities • Ability to grow and up-sell to existing accounts, focusing on growth and profitability • Strong ability to develop winning customer value propositions • Successfully manage negotiation processes • Ability to build a strong and lasting relationship at all levels, focusing on decision makers and influencers • Build and maintain a strong network of customers • Understanding of customer drivers, needs and requirements • Builds and execute winning account strategies • Open and positive with strong communication skills • Ability to work under pressure and in challenging situations/external parties The ideal candidate will have minimum 3 years of experience in a direct sales capacity preferably in a shipping/logistics company. The incumbent is also expected to have minimum bachelors degree and excellent command in written and spoken English.
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