● Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
● Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
● Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
● Handling administrative duties for the company and its executives and management teams.
● Scheduling customer meetings and conferences.
● Preparing and submitting weekly reports relevant to the scope of work and responsibility.
Requirements
● Associate's or Bachelor's degree in Marketing, Business, or other related fields.
● Good command of English.
● Experience in administration and high-volume office work may be advantageous.
● Strong analytical, organizational, and time management skills.
● Excellent team working, motivational, interpersonal, communication, and customer service skills.
● Ability to multitask and quickly switch your focus.
● Computer literacy, IT skills, and typing skills.
● Understanding sales principles and customer service practices.