Sales Supervisor

Job Description

Main job Tasks and Responsibilities: - Launching incentive programs to generate and increase sales. - prepare sales action plans and strategies - Coordinating and supervising the day-to-day sales efforts of the team. - Training and coaching team members on selling techniques. - Reducing shrinkage by managing loss prevention techniques. - Leading, directing and motivating the sales team. - Gaining a thorough understanding of every customer’s needs in order to offer them the best solution. - Presiding over weekly staff meetings. - Maintaining staff attendance and punctuality reports. - Promptly handling customer complaints. - Field training new sales representatives. - Monitoring and responding to changing service level requirements. - Maintaining accurate records of customer contracts. - Attending all company departmental and general meetings. - Completing all sales paperwork. - Recruiting sales representatives. - Carrying out staff performance reviews. - Addressing individual and group training needs.