-Develops and maintains long-term relationships with clients
-Operates as the primary point of contact for assigned customers
-Negotiate with clients to understand their needs and explain company policies and procedures
-Introducing new products and services to existing and new clients
-Responding to customer complaints and liaising with other departments to solve and prevent future issues
-Identify new opportunities to grow business with existing clients including upsetting and cross-selling
-Collaborating with internal departments to facilitate client need fulfillment
-Identifying industry trends
-Receiving customer orders, Issuing proforma invoice and performing all necessary administrative work
-Build an effective relationship with customers as well as other stakeholders
-Coordinating and managing relationship with other units, including product management, planning, marketing, financial and human resources units
-Visiting customers on regular basis
-Identify customer needs of customers and provide personalized customer service
Requirements
-Bachelor’s Degree in appropriate field of study or equivalent work experience
-Proven account management or other relevant experience
-Demonstrated ability to communicate, present and influence credibly and effectively
-Proven ability to Time Management and Prioritization of Tasks while paying strict attention to detail
-Excellent listening, negotiation and presentation skills
-Excellent verbal and written communications skills
-Self-motivated and able to thrive in a results-driven environment
-Natural relationship builder with integrity, reliability and maturity
-Critical thinking and problem solving skills
-Ideal Age Range: 30 - 40