Job Description
To promote and sell Atlasglobal in the office whilst ensuring a high level of customer service is maintained Key Activities: • Providing customers with information about Atlasglobal flights, schedules, product, terms and conditions • Guiding customers on Atlasglobal destinations • Making new bookings, modifying existing bookings, issuing tickets on Atlasglobal flights as per customer request through Amadeus or ADS or other distribution systems • Record and process reservations made by phone or email from agents • Submitting daily sales reports to Supervisor • Prepare periodic reports for use by commercial department • Re-booking passengers affected by flight disruptions or cancellations • Coordinate with call center, reservation support or airport team as and when required
Requirements
Education: • A minimum bachelor`s university degree • A diploma or certification in airline ticketing/travel management or IATA diploma will be an advantage • Service oriented with good interpersonal skills Experience: • Minimum of 5 years’ experience working for an airline Additional Requirements: • Proficient in speaking listening and writing in English- proficient in Turkish language is an advantage • Thorough knowledge of MS-Office Candidate Must: • Have Airline background • Be Fluent in English
