NOC Expert

Posted 8 months ago

Job

Company

Salary

Applicant Insights

Job Description

Monitor network Infrastructure and services performance to determine whether adjustments need to be made.
Responsible for accurate request and incident ticket updates and timely communication during the life-cycle of the incident ticket.
Maintain reporting, documentation, issue resolution, communication, and client satisfaction.
Working hours: day and night rotational shifts.

Requirements

Maximum age: 33 years old.
Gender preference: Male.
Bachelor’s degree in Computer Science or similar fields.
At least three years of experience in IT or service provider companies.
Perfectly familiar with the concepts of CCNP Enterprise, MTCNA, and MTCWE.
Hands-on experience with Mikrotik and Cisco platforms.
Past experience working with monitoring tools (PRTG, NetFlow Analyzer, Syslog Analyzer, etc.).
Ability to effectively prioritize and execute tasks in a high-pressure situation.
Ability to work well with other groups to support services and maintain network infrastructure.
Aptitude for troubleshooting, analyzing, and diagnosing problems.
Communicate with customers to identify requirements.
Intermediate English knowledge.

Employment Type