Network Engineer (NOC)

Afranet Tehran

Posted 2 years ago

Job Description

● Monitor network Infrastructure and services performance to determine whether adjustments need to be made. ● Responsible for accurate request and incident ticket updates and timely communication during the life cycle of the incident ticket. ● Maintain reporting, documentation, issue resolution, communication, and client satisfaction. ● Working hours: Day and night rotational shifts.

Requirements

● Bachelor’s degree in Computer Science or similar fields. ● Minimum 2 years of experience in IT or service provider companies. ● Familiar with the concepts of CCNP R&S, MTCNA, MTCWE, and CCNA DC. ● Hands-on experience with Mikrotik and Cisco platforms ● Good understanding of ITIL concepts (Incident, Change, Request, SLA, etc.) ● Experience working with monitoring tools. ● Ability to effectively prioritize and execute tasks in a high-pressure situation ● Ability to work well with other groups to support services and maintain network infrastructure ● Aptitude for troubleshooting, analyzing, and diagnosing problems. ● Intermediate English level. ● Maximum age: 33 years old. ● Gender preference: Male.

Employment Type

  • Full Time

Details

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