-Preparing users required reports with TSQL
-Align with various IT teams to develop the strategy for service operations
-Cooperate with all service management members, technical supports, team leaders and cooperating with them to address issues
-Gather information from repetitive problems to identify trends/gaps and build solutions
-Deliver IT Services Management (ITSM) solutions based on ITIL best
Requirements
-Good knowledge about T-SQL and SQL Server tools
-Ability to write functions and procedures on SQL Server Issue tracking skills
-Ability to analyze and solve problems
-Writing Several Reports with T-SQL
-Good communication skill
-Troubleshooting skill set
-Familiar with ITIL
-Familiarity with Network infrastructure