- Check and analyzes tickets that are registered in the GLPI Helpdesk site by distributors.
- Deal with Turkey Logo Helpdesk Team for solving system issues.
- Punching Distributors Sales orders on the Sage system when necessary.
- The Distributors office visit to provide service to them.
- Implement Logo System for new distributors
- Checking distributors' servers constantly for database and backup procedures.
- Rerunning and setting up server along with all necessary procedures in Distributor or its location is changed.
- Updating servers' antivirus applications for a more convenient function of Logo.
- Installing and setting up QNAP Backup devices with its setting in every distributor for an automatic backup process.
Requirements
Fluent in English.
University Qualifications: BSC. in IT.
Other certifications obtained: Network+, Mikrotik, Windows Server, MCSA, etc..
Soft Skills and Personality traits: Team Working, Problem Solving, etc.
Being able to have business trips.
