Main Duties
• Installing and configuring computer hardware, operating systems and applications
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults
• Offer daily operations and systems support to personnel
• Train staff with IT related equipment and software
• Handling all Help Desk issues
• Providing support, including procedural documentation and relevant reports
• Handling Network security (creating the necessary backups)
• Monitoring the process of purchasing IT equipment
Secondary Duties
• Knowing the basics of Digital Marketing
• Knowledge in key areas of marketing (SEO, social media, content marketing, email marketing, etc.)
• Website Maintenance and Technical Support of Digital Marketing
• Managing the contents of the website
• Monitoring and coordinating all the activities related to field of Digital Marketing of the company
• Cooperation with the Marketing Department and the graphic designers
• Interacting with the contractors, counselors and the partners of the company in the field of Digital Marketing
• Stay current in marketing trends and news e.g. Google updates and changes in algorithms
• Developing and coordinating multimedia packages.
Requirements
• Minimum Bachelor’s degree in IT or Computer Engineering
• English Language (Full professional proficiency)
• Familiar with pharmaceutical industry (pharmaceutical market and market understanding is a plus)
• Proficiency in the principles of Network Management
• Proficiency in Advertising and Digital Marketing process
• Up-to-date information about IT equipment and computer hardware
• Proficiency in MS Office
• 2 years of experience in the field of IT and Social Media
• Holding MCSE / MCSA certificate (proficiency in HP Sever Configuration, antivirus, firewall, virtualization, etc.)