Job Description
- Control and verify information available on the site.
- Inventory control of products on the site.
- Respond to customer comments and questions.
- Update pages, information and supply of goods.
- Track online orders from the time of registration to shipping and delivery to customers.
- Develop sales plans.
- Provide suggestions to increase sales.
- Check and solve the problems of sending goods.
- Respond to customers outside of working hours (being on call).
- Communicate with customers on social networks.
- Prepare sales reports.
- Establish relationships with website users to convert them into customers.
Requirements
- Proficiency in Word, Excel, and Google Sheets.
- Familiar with Photoshop.
- Familiar with the online sales process.
- Familiar with web browsing and the Internet.
- Familiar with sales and marketing techniques.
- Effective communication skills.
- Teamwork spirit.
- Committed and responsible.
- Problem-solving skills.
- Interested in digital marketing and internet sales.
- Familiar with content creation, SEO, social networks and online sales is an advantage.
- Familiar with the management panel of marketplaces (such as Digikala and Snapshop and WordPress website management) is an advantage.
- People who have experience in home appliances are considered a priority.
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