Job Description
● Interaction with passengers.
● Answer passengers.
● Provide quality customer service in person and over the phone.
● Interact positively and communicate effectively internally with ticketing staff, GM, marketing, ticketing providers, and tour managers as needed.
● Create, complete, and manage accurate and timely reports, including daily ticket counts as needed.
● Create, maintain, modify, and manage all ticketed events in a computerized environment.
● Ticket processing and mailing.
● Perform other duties and responsibilities as assigned by Director of Ticketing or other management.
● Subordinates: No.
● Other interactions: Customer Support.
● Number required: 3.
● Duration: One year contract.
● Desired start date: ASAP.
● Working hours: 8:30 AM - 5 PM
● Travel requirements: No.
● Commission and bonus: Yes.
