- Provide application and technical support to all department for different information systems
- Monitor SAP S4/HANA application, analyse reports from the system or third parties and follow defined processes to solve the problems or escalate them
- Assist in coordinating information system technical activities with 3rd parties towards seamlessly implementing change and formulating change requests to the newly implemented template solution
- Maintain up to date documentation as a reference point for the Team
- User supporting and problem solving related to all information systems
- Create testing scenarios, recording of test results and related data for all IS projects or changes
- Carry out and coordinate testing for all systems changes/functional & UAT testing
- Learn and be able to research new technologies to fulfill needs and requirements
- Provide application and technical support to all departments for different information systems
Requirements
- Minimum bachelor's degree in industrial Engineering/IT management or any other related majors
- Minimum of 4 years’ experience in ERP implementation projects(SAP is a plus)
- Strong analytical thinking and problem solving
- Strong interpersonal and communication skill
- English language fluency