Job Description
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms. • Identify KPI and evaluate employee performance and the effectiveness of the works and providing recommendations for improvement. • Identify staff vacancies, recruit, interview and select applicants. • Administer compensation, benefits and performance management systems, safety and recreation programs. • Negotiate bargaining agreements and help interpret labor contracts. • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures. • Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization. • Analyze training needs to develop new training programs or modify and improve existing programs. • Conduct exit interviews and ensure that necessary employment termination paperwork is completed. • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices. • Prepare and control budgets for personnel operations.
Requirements
Sufficient knowledge in e-commerce. • Experience in human resource management. • Analytical: The individual synthesizes complex or diverse information. • Problem solving: The individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. • Leadership skill: The individual inspires and motivates others to perform well, accepts feedback from others. • Management skills: The individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops subordinates' skills and encourages growth. • Quality management: The individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. • Judgment: The individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions. • Planning/organizing: The individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
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