Support the development, and drive the achievement of the annual strategy taking into account business priorities and the global HR strategy
Diagnose and deliver full talent interventions (quality, diversity and depth) against business needs
Succession plans determined and delivered, accountable for final resourcing decisions down to agreed levels, embedding core processes, talent pipelines in place
Define, communicate and put into effect specific capability requirements for business units
Developing depth and breadth of Management Capability to build our leadership talent for the future
Coach the Leadership team ensuring that they are delivering on their purpose and inspiring their teams
Deliver change programs – deliver continuous organizational and productivity improvements
Measure organizational health and lead appropriate employee engagement and reward and recognition strategies
Leverages internal and external best practice to ensure competitiveness of reward strategy
Diagnose and deliver reward and recognition interventions to drive business performance
Responsible for the compensation & benefits policy-making, pension schemes and social relations
Requirements
- Bachelor’s degree in business, communications, or related field
- Proven experience in human resources, managing employee relations, professional development, and training, or employee relations a plus
- Current, in-depth knowledge of legal requirements related to human resources and employee management, including workers’ compensation, union relations, and federal and state employment laws
- Excellent communication and interpersonal skills
- Excellent coaching and relationship building skills.
- Multi-site location client support experience a plus
- Working location will be in call center