Help Desk

Toranj Capital Tehran

Posted 3 years ago

Job

Company

Salary

Applicant Insights

Job Description

● Troubleshooting system and network problems, including diagnosing, and helping to resolve hardware/software failures. ● Managing VoIP PBX, Phone. ● Helping manage user accounts and subscriptions for licensed software. ● Configuring new computers (installing OS and software, deploying user profiles). ● Managing printers, scanners, video conferencing equipment, and general user hardware. ● On-call support for immediate software and hardware issues during local business hours.

Requirements

● 2+ years post-secondary education in Network, IT, or Computers. ● Microsoft Certified Systems Engineer designation preferred. ● Windows and Android, IOS knowledge. ● Networking experience is a plus (VPN, connectivity, working with ISPs). ● Good working knowledge of cybersecurity best practices and measures (antivirus, malware management, security policy implementation). ● Excellent communication skills.

Employment Type