Help Desk Expert

A well Known Company in EPC Tehran

Posted 3 years ago

Job

Company

Salary

Applicant Insights

Job Description

● Install, set up, maintain and support all types of operating systems (Linux - Mac - Windows). ● Install, set up, maintain, support, and troubleshoot computer hardware and peripherals. ● Install, operate, maintain and support a variety of office machines (printers - scanners - fax - copy). ● Install, launch, and run the required software on users' systems. ● Install, set up, maintain, and support a variety of software and network services. ● Length of probation period: 3 Months.

Requirements

● University qualifications: At least a Bachelor's degree in Information Technology or Computer engineering. ● Nature and length of previous experience: At least 2 years of relevant work experience. ● Specialist knowledge: Comptia Network+ / Comptia A+ / Microsoft MCSA 2012 or Higher / Mikrotik / Microsoft SQL Server Administration / Cisco CCNA / Linux LPIC / ITIL. ● Familiarity with the concepts of antivirus, their settings, and usage, as well as familiarity with the network antivirus console. ● Familiarity with the concepts of virtualization. ● Familiarity with the concepts of firewalls Proper familiarity with the Microsoft Office software suite. ● Familiarity with the concepts of databases (especially Microsoft SQL Server). ● Familiarity with the concepts and protocols of email service and its management with Microsoft Outlook software. ● Familiarity with the concepts of storage and backup of information and related software Proper familiarity with English. ● Having a team spirit and the ability to interact with other related colleagues and different organizational units. ● Ability to lead, lead and troubleshoot support teams. ● Provide regular reports describing the activities of the support department to the relevant authorities.

Employment Type