General Operations Services Manager

Job Description

Responsibilities:

• Lead administrative services supporting 38 offices, HQ and factory operations.
• Ensure appropriate office supplies, administrative support, workplace services and other general administrative requirements.
• Own the General Services budget covering travel, fleet, administration and related services.
• Monitor expenditure and provide regular forecasts and management reporting.
• Act as the primary General Services partner for business leaders and corporate functions.
• Translate business requirements into practical and scalable General Services solutions.
• Manage key suppliers across travel, fleet, administration and related General Services.
• Monitor supplier performance against agreed terms and contracts.
• Lead end-to-end fleet management across the company.
• Ensure availability, safety, utilization and cost effectiveness of company vehicles.
• Manage vehicle allocation, maintenance, replacement, fuel, insurance and related services.
• Ensure timely processing and renewal of visas, work permits and other required immigration documentation.
• Own and oversee company-wide business travel management.
• Oversee domestic and international travel arrangements, including flights, accommodation, transportation and related services.
• Lead, develop and manage the General Services team.

Requirements:

• University degree required; preferably in Management or MBA.
• Minimum 7 years of managerial experience in Administration or a Service Provider function.
• Proven experience in budget management.
• Strong people management skills.
• Basic knowledge of accounting principles.
• Strong skills in reporting, planning and decision support.