Excellerate Business Program - Customer Project Manager

Job Description

Advance your career as a Global Leader. How steep do you want you learning curve to be? Our Excellerate Global Leadership Program is designed to give you a career development experience that propels you onto the global stage. You already have business experience; now you’re ready to advance more rapidly. We’ll give you the challenges, training and professional mentoring you need to broaden your sphere of influence. So you can establish yourself as a truly world-class leader, demonstrate your business management credentials and make an impact within a genuinely world-class technology business. There is so much opportunity here. That’s what makes you + Ericsson such a powerful combination. Job Summary: The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract. Responsibilities & Tasks: • Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities • Drive project execution: track project activities, monitor & handle changes, conflicts & escalations • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust, ensure project progress arranging meetings & customer events • Manage project finance: ensure financial system monitoring • Develop the business: participate to contract preparation & to pre-sales meeting • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas