Requirements
-2 years’ experience in Customer Relations field
-Bachelor’s degree in Computer, IT, industrial engineering
•Knowledge:
-GSM & telecom
-CRM systems
-Call center policies and procedures
-Working English knowledge
•Skills & Abilities:
-Problem solving
-Microsoft office
-Analytical skills
-Communication
-Strong Reporting and presentation skills
-Computer literacy
-Interpersonal skills
•Attitude:
-Teamwork
-Customer Focus
-Integrity & honesty
-Innovative and creative
-Result oriented
-Pressure tolerant
-Detail oriented
-Listening
Ideal Age Range: Maximum 40
