- Always being update including sales, marketing, trade marketing
- Answering incoming calls & Call back
- Recording data in CRM software
- Sorting data
- Preparing system report
- Sending complaints forms to sales team
- Ordering products
- Coordinating with sales team and delivery system
- Follow up sales team
- Close ordering tickets process
- Closing all quality complaints tickets monthly
- Receiving reports for changed samples from sales team monthly
Requirements
- At least a BS/BA degree
- At least 2 years of experience in related fields.
- Call management skills
- Anger management
- Costumer orientation
- Stress management
- Time management
- Team working
- ICDL