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Sales Coordinator

Tejarat Sharq Industries Company (TSIC) Tehran

Posted 17 hours ago

Job Description

"Sales Coordinator" is responsible to provide a variety of support services and coordinate sales-related activities. Sales coordinator contributes to achieving sales targets by acting as an extension of the field sales force. Key Accountabilities: • Handle orders by telephone, email or mail and check that they include correct prices, discounts and product numbers, contacting customers to resolve any queries. • Input orders to the company's computer system and ensure that orders are processed in line with customers' delivery requirements. Inform customers of any delays and arrange alternative delivery dates. • Maintain sales records as a basis for reports to the senior management team. Prepare reports on sales to distributors, sales by product, sales by SKU and etc. • Track customers' account balance in close relationship with finance department and report any issue to senior sales managers • Provide information to the finance department on incoming and completed orders as a basis for forecasting cash flow • To help sales team improve their productivity and spend more time selling • Contact customers and prospects to arrange appointments or make follow-up calls to confirm orders or delivery dates • Contribute to customer satisfaction by ensuring the accuracy and timely processing of orders

Requirements

• University Degree • Minimum 2 years of experience in sales coordination • Good knowledge and understanding of Sales and distribution systems preferably in FMCG industry • Good experience in preparing different types of sales reports • Strong coordination, communication and administrative skills • Fluency in English, both written and oral • Excellent knowledge of MS Office- Excel • Positive attitude and committed • Ability to deliver high standards of customer service

Job Categories

  • Sales & Customer Service
  • Marketing, Advertising, Market Research & Branding

Employment type

  • Full Time

Seniority

  • Junior Professional