-Processing of service centers warranty claims on a daily basis
-Follow up on payment approved claims and reporting AR/AP weekly
-Auditing abnormal warranty claims on a monthly basis
-Coordinate with Parts department to ship warranty parts to the factory or to be scrapped
-Handling product return related warranty tasks
-Preparing regular reports and conducting warranty and cost analysis
-Bachelor degree in Accounting, management or similar field background
-3 years of experience in a similar environment preferably in customer service
-Proficiency in Microsoft excel and PowerPoint
-Previous experience in warranty team is an advantage
-Must be fluent in English
-Ideal Age Range: 26 - 34
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Samsung Electronics is divided into 4 strategic business areas - Home Network, Mobile Network, Office Network and Core components. Also, we have pioneering products and technology in the semiconductors, telecommunication devices and home appliances field, which will make Samsung Electronics a most competitive total solution provider in digital convergence.
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