Technical software support specialist that can offer support and technical assistance to customers and companies who are using software and need help completing tasks or troubleshooting problems through diagnostic tests.
Roles:
Observe system functioning to verify correct operations detect errors.
Connect with the rest of the team.
Provide technical assistance support.
Requirements
Knowledge of MS SQL.
Ability to write SQL queries to extract data from SQL Servers in a consistent and efficient.
Excellent listening and communications skills.
Good technical troubleshooting skills.
Willing to learn application functionality in depth.
Apply knowledge and fast learning towards training others.
Detail oriented.
Disciplined; professional ethics.
Skills:
High skills in solving problems and providing optimal solutions.
