Sales and Service Engineer - Isfahan Vivan Gas

  • Full Time

  • Isfahan

      -   Isfahan

Posted 6 months ago

Job Description

• Explain benefits of products to Sales Person Case by Case • Preparing content to describe products application and benefit for marketing activities • Making solution according customer needs and Technical specification ,collaborating with sales Dep. • Demonstrate how products exceed those of competitors. • Create solutions that solve clients' problems. • Assist clients with installation and questions that arise after product is in use. • Serve as a liaison between the client and their company. • Perform market research and analyse purchasing needs. • Answer sales technical questions and provide advice. • Answering customer calls • Resolving client issues • Preparing documentation Content presentation • Testing and calibrating equipment’s • Training customers / sales person • Assisting maintenance technicians • Visiting client locations • Providing feedback on product development • Research and Development (Applications-Equipment’s-Standard Requirements) • Analyzing Customers Inquiries to find best solutions and related Products • Collaborating with Vendors to offer best possibility and solutions to the customer • Preparing sales and service reports according instructions • Troubleshooting and repair products • creating case following to close it successfully • Archiving Technical Documents • Preparing technical information Presentation • Archiving Related Standards according Applications


• problem-solving and troubleshooting skills; • excellent critical thinking skills and a high level of numeracy; • good communication and interpersonal skills; • strong team working skills, with an ability to motivate others and to lead or manage teams and projects; • flexibility and an ability to compromise; • a willingness to accept responsibility and make decisions; • a high level of attention to detail; • excellent customer care skills and good commercial awareness; • an understanding of, and ability to work with, high-level computer technology. • Ability to read/understand /Design mechanical and electrical drawings, P&ID and schematics and do red lines • Ability to use all hand tools • electronics , control , hydraulic an pneumatic knowledge • Aware of design tools and techniques • Proficient in standard and metric • Proficient in MS Office (Excel, Word, Outlook)and general computer literacy • Excellent written and verbal communication and customer relation skills • Must have ability to prioritize, multi‐task and meet deadlines • Sharp, quick, dedicated and innovative problem solver • Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy • Core values and continuous self improvement • Must be organized, detail oriented, and able to think designs through completely