Job Description

Mission: • To design and implement MTNIrancell Revenue Assurance and Fraud Management best practices in the company • To control, conduct assessment and continuous improvement of RAFM control catalogue • To co-ordinate all RAFM risk assessments and business requirements analysis of organization changes including new projects, network changes and Information Systems changes Task Complexity: • To define processes, design and implement related controls through: o Conducting extensive research on international best practices of RAFM, o Coordinating operating divisions’ discussions on development and integration of best practices for RAFM, o Interacting with and engage other relevant stakeholders within company for definition and integration of RAFM controls, o Communicating with all company managers and supervisors also users to gain insight into the need for and type of company RAFM best practices introduction within the operations departments • To provide RAFM governance support through: o Identifying the organization governance requirements related to RAFM, o Documenting governance compliance as a reference document for plans and improvement, o Delivering communication of governance compliance requirements that require RAFM best practices use and compliance, o Provisioning information to auditors as required and explain best practices where necessary • To perform risk management activities through: o Delivering of a program of regular risk and controls reviews within operations in order to detect and document issues affecting revenue integrity, o Proposing improvements to end to end controls environment with management and stakeholders, o Integrating risk findings with internal and external audit and BRM stakeholders to ensure alignment in relation to risk levels and remediation progress • To perform process documentation in RAFM through: o Designing documentation standards and templates for RAFM control and process, o Documentation of RAFM controls and processes in the prescribed format and templates, o Maintaining an archive of RAFM controls and processes available to all interested parties via agreed policy, • To perform reporting and analysis activity through: o Providing input to RAFM Measurement resources in relation to the design and on-going improvement to RAFM performance metrics that are required to measure best practice compliance, o Reporting on RAFM controls issues, identifying and reporting on exceptions and providing feedback regarding improvement, o Reviewing RAFM measurement data to assess trends and performance that should be used as an input to control and process design and controls quality improvement