Job Description

Je Monde seeks an Account Manager to take over all customer account management responsibilities. The successful applicant will focus on acquiring additional revenue streams from existing clientele as well as bringing on new customers who can benefit from our product offerings. As Account Manager, you will be responsible for meeting monthly and quarterly quotas while maintaining a high level of customer satisfaction. You will report to COO and manage a minimum of 150 accounts (with a maximum of 250) at any given time. We’re looking for a sales-oriented professional who values productivity and customer engagement. List of responsibilities: • Develop and oversee customer retention activities. • Participate in and improve upon in-house brand promotions. • Engage with minimum 10 customers per day via live contact • Learn and recognize triggers based on customer behavior • Engage with customers who request to terminate or downgrade service. • Manage budget and hit or exceed monthly quota as established by COO. Reporting to: COO Length of Probation Period: 3 months