Provide software support services to applicants in the field of capillary sales, distribution, finance, and logistics.
Work with ERP systems and user management to determine the appropriate system configuration and implementation.
Identify the software needs of different units and plan their implementation in accordance with the organization's IT plans
Cooperate and participate in the preparation of a comprehensive information plan for the collection (including information architecture, macro programs for the development of information systems, etc.).
Cooperate and participate in updating, developing, and strengthening information and operational software.
Document the various stages of work and obtain work approval from users in order to complete the project file.
Software deployment.
Prepare and compile the required documents and guides for users, managers, and managers of the organization's software systems.
Cooperate and participate in the installation, training, and management of software systems in coordination with the relevant units and the implementing company.
Follow up and coordinate troubleshooting software systems based on information and reports received.
Visit the covered units and departments and follow up to remove obstacles and existing software problems.
Pursue temporary and permanent delivery of the original program and software systems code structure from relevant contractors.
Requirements
Mastery of different areas of Rahkaran software, especially in the field of capillary sales and distribution, finance, and warehouse.
Mastery of identifying issues and reviewing information related to developing and evaluating options and implementing solutions.
Ability to do teamwork to accomplish tasks.
Familiarity with database concepts (SQL Server).
Familiarity with the basic concepts of finance, engineering, administration, and business according to the relevant field of choice.
Familiarity with Microsoft Office, especially Word and Excel.
Familiarity with current situation analysis methods (organizational process analysis).
Familiarity with the principles of reporting.
Familiarity with flowchart drawing methods and process modeling.
Mastery of relevant specialized software.
Familiarity with the principles and techniques of continuous improvement in processes.