- To check system frequently to assure that all requests are being fulfilled
- To resolve problems by clarifying issues on pricing, customer experience, etc.
- To escalate problems if they need further analysis
- To maintain call center database and doing data entry.
- Good communication skills
- Well customer orientation and motivated to take care of customersâ€™ requests efficiently
- Disciplined and structured character.
-Preferred age: 22 to 32 years old
-Previous similar experience is a plus.
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IIG (Iran Internet Group)
Iran Internet Group (IIG) supports the most vibrant internet companies (Snapp, SnappFood, SnappBox, SnappTrip, Snapp Hitt, Bamilo and ZoodRoom) in the country. IIG's mission is to accelerate the growth and success of the internet economy throughout the country and enhance people's quality of life through Internet services.Our companies thrive on flat hierarchies and intensive knowledge transfer between experts of different disciplines and backgrounds. Our young and ambitious entrepreneurs drive innovation at IIG. If you also think ambitious and want to work in an innovative start-up environment do not miss the chance! We are looking for talented individuals with a strong entrepreneurial drive. Join us on an exciting journey in the core of business development and be part of an international team that offers great opportunities for growth and a unique learning culture. We are growing fast, which means unlimited opportunities for you to do the best work of your life!
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