Customer Loyalty Manager

Customer Loyalty Manager

Job Description

Main Responsibilities: - Increase customer’s frequency and functionality in using the different services, generally expand customer lifetime value - Work with data to define different cash back campaigns in order to increase the cross service transactions and loyalty - Analysis of cash back campaigns performance - Data driven analysis in order to design a point base and level base loyalty club system then analysis the performance - Consistently giving new ideas, implement them, then analysis based on the data and optimize the current process - Cooperation with commercial in order to translate business requirements into cashback campaigns and loyalty program processes - Cooperation with Software Product team regarding to club services change

Requirements

Requirements: - Strong analytical skills - Ability to work with data and making data oriented decision - Good knowledge of Excel - A commitment to learning, passionate to learn consistently and improve their skills, both hard and soft - Willing to contribute new ideas and articulate them to a variety of stakeholders and not just execute on existing ones - Good communication and negotiation skill - Good knowledge of English - Ability to write SQL queries is advantage - Experience in project management or Club Management is advantage

This position is no longer available.

About Company

100-499 employees

Asan Pardakht Persian with brand name of Persian Switch started its job from April 2009 as the first private PSP (Payment Service Provider) in Iran. Persian Switch has been remarkably successful in presenting a wide range of efficient and effective electronic payment services in 25 provinces. Persian Switch clients form a big family of one million users of services on pos terminals that get their mobile Air time, pay their bills, and register in entrance tests of universities and many other services. Persian Switch also active in producing magnetic cards, banking kiosks and banking switches software to provide easy and secure payment for its customers.

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