Customer Loyalty Manager

Asan Pardakht (AP) Tehran

Posted a year ago

Job Description

Main Responsibilities: - Increase customer’s frequency and functionality in using the different services, generally expand customer lifetime value - Work with data to define different cash back campaigns in order to increase the cross service transactions and loyalty - Analysis of cash back campaigns performance - Data driven analysis in order to design a point base and level base loyalty club system then analysis the performance - Consistently giving new ideas, implement them, then analysis based on the data and optimize the current process - Cooperation with commercial in order to translate business requirements into cashback campaigns and loyalty program processes - Cooperation with Software Product team regarding to club services change

Requirements

Requirements: - Strong analytical skills - Ability to work with data and making data oriented decision - Good knowledge of Excel - A commitment to learning, passionate to learn consistently and improve their skills, both hard and soft - Willing to contribute new ideas and articulate them to a variety of stakeholders and not just execute on existing ones - Good communication and negotiation skill - Good knowledge of English - Ability to write SQL queries is advantage - Experience in project management or Club Management is advantage

Job Category

  • Marketing, Advertising, Market Research & Branding

Employment type

  • Full Time

Education

  • Other Subject / No University Education

Seniority

  • Junior Professional

Job Category

  • Marketing, Advertising, Market Research & Branding

Employment type:

  • Full Time

Education:

  • Other Subject / No University Education

Seniority:

  • Junior Professional

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