Answer incoming calls and assist customers in their inquiries,
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.,
Make outbound sales and research calls,
Provide a high level of personalized customer service,
Update databases with changes to the details and status of each customer or prospective customer,
Requirements
Fluent English speaking,
Excellent communication skills
Pleasant and friendly manner,
Enjoy talking to people,
Aptitude for working with computers,
High level of motivation,
Able to work quickly and accurately,
