Visa Analyst

Job Description

As a visa analyst at e-Visa Immigration Services, you will conduct the duties directed by the supervisor of the support department to you. You will be expected to carry out the duties assigned to you in a competent and efficient fashion. Responsibilities: ● Prepare and organize documents and forms related to educational applications. ● Follow-up on missing documents for ongoing applications. ● Setup and maintain the electronic file system. ● Follow-up on clients. ● Reply to messages, emails, and phone calls with clients' questions. ● Establish and implement admission procedures. ● May solve issues that arise in the daily operation. ● Correspond with clients, answering questions related to admission processes. ● Provide any reports needed to the senior management or administrative area. ● Schedule and confirm appointments with applicants. ● Lead with and convert dissatisfied customers. ● Perform administrative tasks related to the immigration consulting practice. ● Help to Improve internal processes and systems. ● Find and manage relationships with other departments in the company and with immigration consultants. ● Support in the creation of content for social media with the marketing team. ● Support the communication team in their demands and requests. ● Support to answer social media inquiries. ● Train the education team on office and department procedures.