• Implementation and maintenance of the standards in different classes of ISO (ISO 9001, ISO 27001, ISO 20000) certificates.
• Monitor and ensure that the organization processes comply with international standards (ISO 9001, ISO 27001, ISO 20000) and ITIL
• Develop and Optimize organizational strategies, processes, policies and procedures
• Maintenance all organizational processes and structures
• Implementing IT solution for improving and facilitate procedures
• Define KPIs and measures for processes and manage their measurement and reporting
• Conducting external audits based upon the implemented management system standards
• Complete and comprehensive documentation of the ITIL process
• Prepare business analysis and managerial report
• Managing organizational certificates, issuing and updating certificates from different governmental and non-governmental organizations
Requirements
• MS in Industrial Engineering, IT Management or MBA
• At least 5 years of related experience in field of planning, quality management, information security management.
• Strong communication and negotiation skills.
• Excellent analytical skills.
• Working experience in ITIL and ISO
• Working experience in strategic management