Job Description

• Implementation and maintenance of the standards in different classes of ISO (ISO 9001, ISO 27001, ISO 20000) certificates. • Monitor and ensure that the organization processes comply with international standards (ISO 9001, ISO 27001, ISO 20000) and ITIL • Develop and Optimize organizational strategies, processes, policies and procedures • Maintenance all organizational processes and structures • Implementing IT solution for improving and facilitate procedures • Define KPIs and measures for processes and manage their measurement and reporting • Conducting external audits based upon the implemented management system standards • Complete and comprehensive documentation of the ITIL process • Prepare business analysis and managerial report • Managing organizational certificates, issuing and updating certificates from different governmental and non-governmental organizations