-Serving as the first point of contact for clients seeking technical assistance over the phone or in person
-Validate and document reported software bugs
-Track user requests for features and changes
Requirements
-3 years of experience in relevant fields-Bachelor's Degree in Computer, IT or other related fields
-Support help desk to assist users with resolving software issues and questions
-Manually test applications to ensure functionality, quality and performance
-Review user feedback, use cases and functional requirements
-Familiarity with The process of distribution of goods
-Working hours: Full Time
-Job Location: Tehran