-Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
-Analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
-Improves systems by studying current practices; designing modifications
-Recommends controls by identifying problems; writing improved procedures
-Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
-Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
-Maintains system protocols by writing and updating procedures
-Provides references for users by writing and maintaining user documentation; providing help desk support; training users
-Maintains user confidence and protects operations by keeping information confidential
-Prepares technical reports by collecting, analyzing, and summarizing information and trends
-Maintains professional and technical knowledge by attending educational workshops
-Reviewing professional publications
-Establishing personal networks
-Benchmarking state-of-the-art practices
-Participating in professional societies
Requirements
-Bachelor's degree in Computer Engineering
-Must have at least 2 years’ experience
-Experience working in an agile environment
-Ability to create Visio diagrams/charts, functional & design documents
-Intermediate-level understanding of CMS capabilities
-Must have good communication skills