Senior Service Desk Engineer

Dana Energy Tehran

Posted 3 years ago

Job Description

● Co-designs and implements IT infrastructures, solutions and services. ● Maintain, monitor and troubleshoot network connectivity of the all sites and operational projects. ● Provide support for all Information Technology products and services offered by ICT service catalog to the end users. ● Provide out of hours/ on-call support for scheduled maintenance and system failures. ● Maintain detailed, up to date documentation of system configurations, network topologies, management procedures.

Requirements

Education: ● Bachelor's degree in any computer related fields. Experience: The candidate must have minimum of 3 years of experience in the following: Knowledge and skills: ● Microsoft Windows 10. ● Microsoft Windows Server. ● Mikrotik, Routerboard and Wireless. ● Cisco Routing & Switching. ● Kerio Control. ● Familiarity with ITIL framework. ● Good knowledge in data model design concepts and tools. ● English language proficiency level: ILR-3 (Professional Working Proficiency). Behavioral qualities: ● Flexibility, accountability and self-disciplined. ● Fundamental analytical and conceptual thinking skills. ● Excellent planning, organizational, and time management skills. ● Complex problem solving.

Employment Type

  • Full Time

Details

Employment type

  • Full Time

Educations

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