Job Description
The Objective of the role: 1- Support Sales and Marketing on post-sales activities issues such as change, cancellation, refund, check in issues, on spots issue. 2- Increase the speed and quality of the sales 3- Retain the customers 4- keep the client update with new business features.
List of responsibilities: 1- Support the customer online reservation, 2- Deal with client offline requests such; group booking, change, cancellation, and refund 3- Visit the customer to understand the issues and requirement.
Reporting to: Sales and Marketing Director.
Subordinates: 2 years of an online reservation system.
Length of Probation Period: 1 month.
Working hours: 8:45 to 17.
Travel requirements: Not required.
Gross Monthly Base Salary: 2.8 million tomans,.
Commission / Bonus / Benefits: from sales volume, it is up to 3 million Tomans on monthly basis.
