• Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications.
• Assessing customer requirements and ensuring that these are met.
• Setting customer service standards.
• Specifying quality requirements of raw materials with suppliers.
• Investigating and setting standards for quality/health and safety.
• Ensuring that manufacturing processes comply with standards at both national and international level.
• Working with operating staff to establish procedures, standards, systems and procedures.
• Writing management/technical reports and customers' charters.
• Determining training needs.
• Acting as a catalyst for change and improvement in performance/quality.
• Directing objectives to maximize profitability.
• Recording, analyzing and distributing statistical information.
• Monitoring performance.
• Supervising technical staff.
Requirements
• Strong communication and negotiation skills.
• Excellent analytical skills.
• Good planning skills.
• Able to understand the statistical data, and using computer software packages.
• Customer focused and quality driven.
• Able to motivate staff and drive changes to working practices that provide improvements to quality.
• At least 5 years of experience in Managerial Fields.
• BS or MS in Electrical or Industrial Engineering (any other related fields)
• Excellent proficiency of English Language skills