- Interpret and implement quality assurance standards
- Evaluate the adequacy of quality assurance standards
- Review the implementation and efficiency of quality and inspection systems
- Document internal audits and other quality assurance activities
- Investigate customer complaints and non-conformance issues
- Collect and compile statistical quality data
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend and monitor corrective and preventive actions
- Prepare reports to communicate the outcomes of quality activities
- Identify training needs and organize training interventions to meet quality standards
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Monitor risk management activities
- Responsible for document management systems
- Assure ongoing compliance with quality and industry regulatory requirements
Requirements
• Bachelor’s degree preferred
• Knowledge of ISO 9001, 14001, 45001 requirements
• Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
• Quality auditing experience
• Experience with implementation of corrective action programs
• Strong computer skills including Microsoft Office, QA applications and databases
• Knowledge of tools, concepts and methodologies of QA
• Knowledge of relevant regulatory requirements
Key Competencies
• Attention to detail
• Communication skills - verbal and written
• Data collection, management and analysis
• Problem analysis and problem-solving
• Planning and organizing