- Troubleshoot Mahannet IP services and networks
- Provide customer support to business clients
- Monitor Mahannet networks and responding to issues
- Provide technical and inter unit reports
- Maintain, update, optimize and develop the company's network platform using the latest technologies and protocols in the world
- Design topologies and solutions needed for different situations
Requirements
- Proficient at concepts of routing and switching
- Proficient at configuration of Cisco and Microtek equipment
- Previous experience in an Internet Service Provider Center for a minimum of 3 years preferred
- Strong network problem solving, analytical and diagnostic skills
- Familiar with monitoring and NMS systems
- Knowledge of CCNP R&S
- Knowledge of CCIE R&S or CCIE
- Familiar with Linux and network services under the operating system
- High responsibility and commitment
- Ability to work within a team
- Excellent learning skills
- Ability to work in stressful situations