Job Description
We are looking for a skilled Jira Administrator to manage, optimize, and enhance our Atlassian ecosystem, including Jira, Confluence, and related platforms. This role is ideal for someone who is passionate about process improvement, automation, and building scalable governance across the organization.
Key Responsibilities:
Manage Jira and Confluence, including user administration, permissions, workflows, and schemes
Design and maintain custom fields, dashboards, filters, and reports to support governance and audit requirements
Implement automation rules and integrations to streamline processes across DevOps, Security, and Operations teams
Create and maintain documentation for configurations, changes, standards, and governance policies
Troubleshoot performance issues, perform root cause analysis, and deliver sustainable solutions
Collaborate with cross-functional teams to enhance workflows and reporting KPIs
Provide training, guidance, and user support across the organization
Evaluate new Atlassian features, plugins, and integrations to improve efficiency and tool adoption
Required Qualifications:
3+ years of hands-on experience administering Atlassian tools
Strong knowledge of JQL, dashboards, advanced configurations, and automation
Familiarity with ITIL and COBIT frameworks
Experience with CI/CD pipelines and integrations with Atlassian platforms
Proficiency in SQL, Groovy scripting, and REST APIs
Excellent troubleshooting skills along with strong documentation and communication abilities
