IT Help Desk

Saman Electronic Payment Tehran

Posted 5 years ago

Job

Company

Salary

Applicant Insights

Job Description

Understand key network concepts and types of networking events and IT infrastructure - Familiarity with the basic concepts of applications, databases and operating systems - Ability to investigate, root and identify IT events - Basic troubleshooting capabilities in the area of network events and infrastructure - Ability to establish effective communication between IT units and customers - Ability to analyze information and report on IT events - Introduction to ITIL-based IT services management concepts

Requirements

Education: Bachelor of Software / Hardware / IT Work Experience: At least two years experience in one of the following: - Service desk expert - software support Expert - hardware and network support Expert

Employment Type