IT Help Desk

IT Help Desk

Job Description

Understand key network concepts and types of networking events and IT infrastructure - Familiarity with the basic concepts of applications, databases and operating systems - Ability to investigate, root and identify IT events - Basic troubleshooting capabilities in the area of network events and infrastructure - Ability to establish effective communication between IT units and customers - Ability to analyze information and report on IT events - Introduction to ITIL-based IT services management concepts

Requirements

Education: Bachelor of Software / Hardware / IT Work Experience: At least two years experience in one of the following: - Service desk expert - software support Expert - hardware and network support Expert

About Company

500 employees or more

Saman Kish Electronic Payment Company started its activity in July 2003 aimed at presenting modern electronic payment solutions and by focusing on two areas of card services and creating an integrated card POS network. Saman Electronic Payment (Sep) company received the principal agreement from Central Bank of the Islamic Republic of Iran in 2004 and its final activity license from the same bank on 28 Sept. 2005. Sep Company started its activity in the area of internet payment in March 2004, and as the first provider of internet payment services, SEP provided its customers with e-payment systems. By employing specialized manpower, modern security technologies of the world, and using such other instruments like card, card reader, internet gateway and mobile, our company has been able to satisfy its customers and contractors by presenting quality and safe services and take a sui...

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