IT Help Desk

Job Description

-Troubleshooting Microsoft Windows services and supervising hardware installations -Installing, testing and configuring new workstations, related equipment and software -Managing PC setup and deployment for new employees -Assist enterprise software (Active Directory, e-mail, anti-virus, network, accounts) -Managing user accounts, permissions, email and Anti-virus -Assigning users and computers to proper groups in Active Directory -Performing timely workstation hardware and software Upgrades as required -Maintaining documentation, such as; network diagrams, typologies, computers assets -Managing all system back-up and restore systems