Job Description
● Assessing customer requirements and ensuring that these are met.
● Setting customer service standards.
● Specifying quality requirements of raw materials with suppliers.
● Investigating and setting standards for quality.
● Working with operating staff to establish procedures, standards, systems, and procedures.
● Determining training needs.
● Monitoring performance and supervising technical staff.
● Market development management.
● Customer orientation, sales management, and development.
