Scope of Responsibilities
• Maintain principal and customer database to improve tracking, reporting and customer service
• Responsible for projects follow up and updating project list
• Develop and maintain well organized filing system that permits easy reference and rapid retrieval of information
• Follow up on different queries with principals, customers and Sales Managers
Scope of Tasks
• Receive, direct and relay telephone messages and fax messages
• Prepare and manage correspondence, travel schedule and calendar of the Country Manager
• Organize meetings and travel arrangements – booking tickets and organizing visa appointments
• Prepare meeting and weekly reports on behalf of the Country Manager
• Sort and distribute incoming post and organize and send outgoing post
Requirements
• Highly-developed interpersonal and communication skills (both verbal and written)
• Fluent in English
• Excellent organizational skills as well as time management
• Expert in PowerPoint and Excel, proficient in CRM and SAP
• Sound confidential and assertive approach to work, where discretion is maintained at all times
• Proven ability to work on own initiative to tight deadlines and prioritize a variety of important and urgent but diverse tasks
• Living a proactive and positive “can-do” approach and thereby contributing to solutions
• A highly collaborative approach with a strong sense of teamwork and a willingness to work with colleagues and other departments in support of organization objectives
• Ability to develop and maintain good working relationships at all levels
• Customer Service Orientation
• Ability to work discreetly and confidentially