
Job Description
Job Summary: The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract. Responsibilities and Tasks: • Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities • Drive project execution: track project activities, monitor & handle changes, conflicts & escalations • Handle customer & stakeholder engagement: manage customer relationship building confidence & trust, ensure project progress arranging meetings & customer events • Manage project finance: ensure financial system monitoring • Develop the business: participate to contract preparation & to pre-sales meeting • Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Requirements
Position Qualifications Core Competences: • Leadership skills • Consultative skills • Financial understanding • Business understanding • Sales & business development skills • Customer insight • Negotiation & argumentation skills • Project management skills • Problem solving • Presentation & communication skills • Entrepreneurial & Commercial Thinking • Persuading & Influencing • Analyzing • Leading & Supervising • Relating & Networking • Delivering Results & Meeting Customer Expectations • Planning & Organizing Preferred Qualifications & Experience Requirements: • PMI certifications • Project Sales Process • Contract management 3rd pp suppliers management experience
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